Shipping policy
Thank you for shopping with Emerald Home Products. We proudly ship throughout the United States.
Processing Time
- Orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery
| Shipping Method | Order Weight/Value | Delivery Time | Cost |
|---|---|---|---|
| Economy | Orders $50+ | 5–8 Business Days | FREE |
| Economy | 0–5 lb | 5–8 Business Days | $4.90 |
| Economy | 5–70 lb | 5–8 Business Days | $19.90 |
| Standard | 0–1 lb | 3–4 Business Days | $6.90 |
| Standard | 1–5 lb | 3–4 Business Days | $9.90 |
Shipping rates are calculated automatically during checkout based on your order.
Shipping Locations
We currently ship only within the United States.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number.
Delays
While we strive to deliver orders within the estimated timeframe, shipping may occasionally be delayed due to:
- Severe weather
- Carrier delays
- High order volume
- Holidays
We appreciate your patience in such situations.
Incorrect Shipping Address
Please verify your shipping address before placing your order.
Emerald Home Products is not responsible for delays or additional charges resulting from incorrect or incomplete shipping information provided by the customer.
Lost Packages
If your package appears lost in transit, please contact us. We'll work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
Questions
If you have any questions about your shipment, please contact us at:
Email: scottdcowley@gmail.com